House Keeping NCII

Technical Education and Skills Development Act of 1994 (Republic Act No. 7796)

Section 22, “Establishment and Administration of the National Trade Skills Standards” of the RA 7796 known as the TESDA Act mandates TESDA to establish national occupational skill standards. The Authority shall develop and implement a certification and accreditation program in which private industry group and trade associations are accredited to conduct approved trade tests, and the local government units to promote such trade testing activities in their respective areas in accordance with the guidelines to be set by the Authority.

The HOUSEKEEPING NC II Qualification consists of competencies that a person must achieve to prepare guest rooms, clean public areas and equipment, provide housekeeping services, provide valet services, handle intoxicated guest, and laundry linen and guest clothes to a range of accommodation services.

This Qualification is packaged from the competency map of the Tourism Sector (Hotel and Restaurant) as shown in Annex A.

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The units of competency comprising this qualification include the following:
CODE NO. BASIC COMPETENCIES
500311105 Participate in workplace communication
500311106 Work in a team environment
500311107 Practice career professionalism
500311108 Practice occupational health and safety procedures
CODE NO. COMMON COMPETENCIES
TRS311201 Develop and update industry knowledge
TRS311202 Observe workplace hygiene procedures
TRS311203 Perform computer operations
TRS311204 Perform workplace and safety practices
TRS311205 Provide effective customer service
CODE NO. CORE COMPETENCIES
TRS5123111 Provide housekeeping services to guests
TRS5123112 Clean and prepare rooms for incoming guests
TRS5123113 Provide valet/butler service
TRS5123114 Laundry linen and guest clothes
TRS5123115 Clean public areas, facilities and equipment
TRS5123122 Deal with/Handle intoxicated guests

A person who has achieved this Qualification is competent to be:

  • Junior Cleaner
  • Assistant Cleaner
  • Assistant Public Area Cleaner
  • Cleaner
  • Public Area Cleaner
  • Room/Cabin Attendant/Room Maid
  • Laundry Attendant
  • Housekeeping Attendant
  • Butler